Visit our Coverage page and enter your 6-digit PIN code. You'll instantly see if our fiber network covers your locality. If we're not there yet, you can sign up for notifications.

Once you sign up, our team will schedule an installation within 24-48 hours. A technician will visit your home, install the fiber cable, set up the ONT device and Wi-Fi router. The entire process takes about 1-2 hours.

No! Installation is completely free for all plans. We also provide a free Wi-Fi router with every connection.

Absolutely not. The price you see is what you pay (plus applicable GST at 18%). No hidden fees, no surprise charges.

Yes, you can change your plan at any time through our app or by contacting support. Changes take effect from your next billing cycle.

We accept UPI, debit/credit cards, net banking, auto-debit (NACH), and even cash payments at our service centers.

No lock-in contracts! You're free to cancel anytime. We believe in earning your loyalty through great service, not contracts.

First, try restarting your router. If the issue persists, run a speed test at speedtest.net connected via ethernet cable. If speeds are below your plan, contact our support — we'll diagnose and fix it remotely or send a technician.

This is usually due to distance from the router or interference. We recommend placing the router centrally. For larger homes, consider upgrading to our mesh Wi-Fi plans for whole-home coverage.

Yes! Static IP is included free with Pro plans and above. For Starter and Essential plans, it's available as an add-on for ₹100/month.

After activation, you'll receive login credentials for your bundled OTT services via SMS and email. You can use them on any device — phone, tablet, smart TV, or laptop.

Yes! Additional OTT services can be added to any plan at discounted rates through our app or by contacting support.